Arena eSports @ Orchard ★★

The vibe and room design

The Bed got a used toothstick and a lot of hair…

A budget hotel within city center. A few walks to Orchard Road. The location is at the city center. Near Mrt and the bus station, malls and food hub. The receptionist is approachable. Next time, I will visit Singapore , I will still opt to stay in this hostel/hotel.

It doesn't have a lift . It is very difficult going up and going down the stairs with heavy trolleys. The lights in the room are dim. There should be an option for a task light . Since the room is small , a narrow table and stool is a better option than a bulky chair that's taking up space. The room is painted red which makes the room smaller.

Good hotel, centrally located

Staff cooperation

Nothing

Customer service is non existent

The location

The staff was rude, the bathrooms were disgusting hand soap was never filled. when asking for new sheets or towels it was always a fight or argument with the staff. They don’t like foreigners, if I could have stayed somewhere else I would’ve and I would’ve easily used my money elsewhere.

Not much to like at all - staff were not helpful and also there is two flights of stairs, so hope you don't bring heavy suitcase. MOST IMPORTANTLY - a selection of the rooms are over a restaurant/bar street - I asked the staff for a quiet room and they gave me that - I asked if it was quiet and they assured me yes. Music and people didnt stop until 1:30am I approached hotel staff and they said unfortunately they cant change my room - and its normally quiet ( which is a lie ) also facilities weren't that clean and the front desk staff were not helpful. They laughed in my face when I said its noisy - they continued laugh and said sorry but nothing can do.

MOST IMPORTANTLY - a selection of the rooms are over a restaurant/bar street - I asked the staff for a quiet room and they gave me that - I asked if it was quiet and they assured me yes. Music and people didnt stop until 1:30am I approached hotel staff and they said unfortunately they cant change my room - and its normally quiet ( which is a lie ) also facilities weren't that clean and the front desk staff were not helpful. They laughed in my face when I said its noisy - they continued laugh and said sorry but nothing can do.

The property was very nice, bathrooms were clean, the staff was very very friendly and always welcomed us. SG is very hot during this season, but the AC worked perfectly.

Men’s bathroom smelled not great

Can hear every little noise, ppl walking, talking, toilets, and the bars downstairs .

Convenient

No facilities

Hotel was good for the price and location was good.

Showers dont have hooks to hang towels and clothes. There was a used cup with leftover coffee/choco when i checked in. No slippers/toothbrush.

Prix

Rien une horreur.

Rien ne fonctionne, aucun jeux vidéo, sol de la chambre rempli de cheveux, personnel non serviable (ils n'ont même pas voulu me commander un taxi a 6h du matin !) Aucun justificatif de restitution de caution bref fuyez!

地方很干净，香喷喷的，但是上厕所很麻烦

上厕所很麻烦